Cite: APA BibTeX
Kumar, S. (2026). Proudly Porous : Service design was never meant to have borders. Touchpoint - Emerging Service Design, 17 (2), 86-88. doi:10.30819/touchpoint.17-2.18
@article{Kumar_2026,
doi = {10.30819/touchpoint.17-2.18},
url = {https://doi.org/10.30819/touchpoint.17-2.18},
year = 2026,
publisher = {Logos Verlag Berlin},
volume = {17},
number = {2},
pages = {86-88},
author = {Sujeet Kumar},
title = {Proudly Porous : Service design was never meant to have borders},
journal = {Touchpoint - Emerging Service Design}
}
Abstract
Service design has never had a territory to call its own. It has
always lived at the intersection of disciplines. There is a question
anyone working in service design has encountered, sooner
or later: what does service design mean in today’s context?